User Service Agreement
1. Introduction
This agreement constitutes a legal contract between the user (referred to as "User" or "You") and our
platform (referred to as "Our Company").
By registering an account and using the services provided by Our Company, the User acknowledges having
read and agreed to all the terms and conditions outlined in this agreement.
2. User Eligibility
- Users must be of legal gambling age as defined by the laws of their country/region.
- Users warrant that all personal information provided is true, accurate, complete, and regularly updated.
3. Account Creation
Users are required to register an account to access Our Company's services and are responsible for
maintaining the confidentiality of their account information and password.
Accounts are non-transferable and must not be shared with others. Our Company reserves the right to take
appropriate actions, including freezing or canceling accounts, in case of unauthorized account usage.
4. Player Behavior Rules
Users must not engage in fraudulent activities, money laundering, illegal transactions, or any other
illicit activities.
Users must adhere to fair gaming practices and refrain from manipulating game outcomes.
5. Privacy and Data Protection
Our Company is committed to protecting the personal information and privacy of users and will not disclose
it to third parties without authorization.
Users consent to the use of their personal information by Our Company for service provision an enhancement
of user experience.
6. Financial Transactions
Users understand all gambling activities involve risks and may result in financial losses.
Users agree to be responsible for all financial outcomes resulting from their gambling activities.
Users understand that all gambling activities may be subject to applicable taxes as per the laws and
regulations of their country/region of residence.
Users acknowledge their responsibility for complying with any tax obligations related to their gambling
activities, including reporting winnings to the appropriate tax authorities.
Our Company does not provide tax advice, and users are encouraged to seek guidance from a qualified tax
professional regarding their tax liabilities arising from gambling.
Users agree to indemnify and hold harmless Our Company from any claims, liabilities, or penalties
resulting from their failure to fulfill tax obligations related to their gambling activities.
Our Company reserves the right to report any suspicious or significant transactions to relevant tax
authorities in compliance with applicable laws and regulations.
Users acknowledge and accept that losses may occur during gameplay on Our Company's platform.
Our Company does not provide refunds for any losses incurred during gameplay.
By using the services provided by Our Company, users agree to bear the risk of loss and understand that
all transactions are final
7. Wagers and Winnings
Users must comply with the specified minimum and maximum bet requirements.
All wagers and winnings will be accurately recorded in the user's account transactions.
8. Wagering Requirements
Users must fulfill wagering requirements before being eligible for withdrawal, which may vary based on
promotions or rewards.
Users agree to abide by these requirements and refrain from withdrawing related winnings before meeting
the specified conditions.
9. Legal Compliance
Users must adhere to all applicable laws and regulations regarding online gambling in their
jurisdiction.
Our Company reserves the right to request evidence of compliance from users.
10. Service Limitations
Our Company reserves the right to modify, interrupt, or terminate services at any time without prior
notice.
Our Company shall not be liable for any loss or damage arising from service interruptions, system
failures, or other reasons.
11. Limitation of Liability
Our Company shall not be liable for any direct or indirect losses resulting from the user's violation of
this agreement, misuse of services, or improper conduct.
Under no circumstances shall Our Company be liable for losses or damages arising from the use or inability
to use the services.
12. Violation Handling
Any profits obtained through system vulnerabilities are subject to Our Company's discretion.
Our Company reserves the right to take necessary actions, including freezing accounts and pursuing
liability for undue gains, in case of intentional exploitation of vulnerabilities.
13. Prohibition of Exploiting
Users must refrain from exploiting any vulnerabilities, errors, or imperfections in the website system for
unfair gain.
Users are encouraged to report discovered system vulnerabilities to Our Company promptly.
14. Agreement Modification
Our Company reserves the right to modify this agreement at any time, with the revised agreement published
on the website.
Continued use of the service after the modification shall constitute acceptance of the amended agreement.
15. Termination
Our Company reserves the right to terminate user accounts in case of agreement violations, with the
possibility of legal action.
Users may request account closure at any time, provided all outstanding bets are settled.
16. Service Changes
Our Company reserves the right to modify, suspend, or terminate services without prior notice.
Changes, suspensions, or terminations of service shall not render Our Company liable to users.
17. Dispute Resolution
Disputes arising from this agreement shall be resolved in accordance with the laws and regulations of the
United Kingdom, where Our Company is registered.
Disputes should be resolved through negotiation and, if necessary, submitted to the courts where Our
Company is located.
18. Multiple Accounts
Users are strictly prohibited from opening multiple accounts on Our Company's platform for any purpose,
including but not limited to exploiting promotional rewards or bonuses.
Users must not engage in any activities related to money laundering, including but not limited to
depositing funds obtained through illegal means or transferring funds between accounts with the intent to
conceal the origin of the funds.
Users must not exploit promotional rewards, bonuses, or any other incentives offered by Our Company
through fraudulent or deceptive means.
Our Company reserves the right to take immediate and appropriate actions, including freezing or
terminating accounts, confiscating funds, and reporting suspicious activities to relevant authorities, upon
discovering any violation of this policy.
Users found to be in violation of this policy may face legal consequences, including prosecution and civil
liabilities.
Our Company shall not be liable for any losses or damages incurred by users as a result of violating this
policy or engaging in prohibited activities.
19. Disclaimer
Our Company is not liable for service interruptions or data loss due to network delays, system failures,
or other technical reasons.
Our Company holds the final interpretation right over disputes concerning betting results or game
fairness, in compliance with legal requirements.
20. Applicable Law
The interpretation and enforcement of this agreement are subject to the laws of the country where Our
Company is registered.
Disputes arising from this agreement shall be submitted to the courts of Our Company's registered
location.
21. Company Information
Organizational Form: Gamesys Group plc
Address: 10 Piccadilly, London, United Kingdom, W1J 0DD
Principal Places of Business: London, UK; Gibraltar; Canada, Toronto
License Information:
Gamesys Group plc is licensed and regulated by the UK Gambling Commission under account number 38905.
Gamesys Group plc holds a remote gambling license issued by the Gibraltar Gambling Commissioner.
22. Final Interpretation Rights
The final interpretation right of this agreement belongs to Gamesys Group plc.
Our Company reserves the right to change the terms of this agreement at any time.
23. Copyright and Reproduction Prohibition
The copyright of the contents of this agreement belongs to Gamesys Group plc.
Unauthorized copying, imitation, or distribution of the contents of this agreement is strictly prohibited
without explicit written authorization from Our Company.
24. Final Interpretation Rights
If any provision of this agreement is found invalid or unenforceable, the remaining provisions shall
remain in full force and effect.